Wow! - sorry about the hassle. I was at XBIZ, at all of the events and most of the seminars - sorry we did not meet.

Sounds like some internal communications issues - and the live chat is supposed to help. Thanks for the heads up. I will have someone contact you to resolve this.

I have to agree that our old online help section is not that great, but that is why we have a fairly new Client Support Center - check it out. - It now has video training, a knowledgebase, and a ton of manuals.

PLUS - Keep my information on hand if you run into this again - gary at ccbill.com.