Hmmm. This is rather concerning.

AJ was able to locate the information for this affiliate in NATS. S/he has been an affiliate since 2006, and some checks appear to have been paid (preliminary information) but the last two checks we sent were returned. (sent to an international address) and we did not receive a response when we emailed to inquire further (quite some time ago). The affiliate apparently recently updated his information and included a payment address in Foster City, CA. Our system requires W9 information for all payments made to US addresses, but we do not yet have W9 information for this affiliate, since until this address change, we showed this customer as being outside the US.

However, we cannot locate any tickets, open or closed, in our support ticket system associated with this company, nor do we have any open, unresolved, or unanswered tickets inquiring about any sort of non-receipt of payment from anyone.

The toll-free phone number on gaybucks.com rings to our main office line, which I answer, and I have had no calls or voicemails from *anyone* in the past 6 months relating to Gaybucks payment-related issues. AJ has not had any calls from anyone relating to this account; there was one call, 2 months ago, from a woman named Cindy who called and said "I've changed my address in your system, please send new payments there" but did not include any other contact information, a return phone number, an affiliate ID, or any other way to reach her.

We do have a handful of back-and-forth emails from the same email address as currently in Syndicate's affiliate profile, sent in March of 2008, inquiring about purchasing content from us. No mention in those emails of affiliate payments; we did not even know this person was an affiliate. If we had not been paying in over a year, this would have been a great time to bring that up, but it didn't happen.

AJ is contacting the individual at the email we have on file, and I am also willing to speak with him or her, by phone or email.