Quote Originally Posted by Lee View Post
I keep getting 'locked out' of the WebAdmin area because they make me change my password every few months and i typically only use 2 or 3 passwords, with different letter and numerical combinations.
I can't stand this either.

Not to mention their support dept. has really gone down hill. We were impressed with CCBill's growth and new changes. But truthfully, the impression isn't there much anymore.

They do have some good support staff. Maybe 1 or 2. But, it's almost like you feel like wtf when more than one support tech says, "I Don't know, can I place you on a brief hold to find out?" That drives me nuts.

I suggest if anyone needs help with Client Support related issues to contact either Gary Jackson or Paul Kluzak.