but by tacitly okaying any kind of vicious abuse - oral or otherwise - that helps bring on the next level of abuse.

it amazes me that foot locker wouldn't put a stop to this behaviour from a business standpoint if not a humanistic one. i mean, <sarcasm>what could make a mom more happy then to buy shoes at a store where her 6 year olds get to hear new words like faggot?</sarcasm>