And now a suggestion to you guys based on the thread's subject.

I think it's always best to let your rep know about your problems with converting. Main reason - your rep knows the sites from inside and he or she can provide you with useful ideas which will help iron ratios. A competent rep will always suggest what does best and why and what's better to be dropped.
All problems are due to lack of communication.

A good dialogue leads to mutual satisfaction.
If you don't manage to find a compromise - then just follow your decision.
But you'll never know about all alternative options until you talk.