As the person who started this thread I'd just like to thank David and Allen for joining into the discussion. In my opinion they have addressed all of the concerns brought up in a very professional and business-like manner. I am not a producer for them yet but now feel better about working with them once I get a video completed.

The only unanswered question seems to be regarding the issue of box covers. I was just curious why you don't give the image size and format specs to producers so they can create a custom box cover that meets your requirements. It seems like this would be a simple thing to do and it might make a lot of your producers happy.