Does the memo of the check give you any further information?

This happened to us a year ago. We emailed Verotel, gave them the check number and the amount. They gave us an explination. It was one of those TicketsClub processors.

yes, Verotel is a biller just as CCBill, Epoch, etc. I don't promote many because I don't see many verotel sites out there. A lot of programs that I'm thinking off hand use them as a secondary or third biller.

But email them with the check number, amount, and verify yourself through your name, etc.. They should be able to help.