southernexposure, I'm very sorry for what you had gone through. Contact me immediately and I will do my best to make up for this situation. My email is sales@ounique.com, I'm on ICQ #137899310, and you can hit "Real Person" on our website to talk to me live during office hours.

I can assure you, every piece of content we sell comes with a model release signed by the model and proper IDs. Being that we broker content for several photographers there is the very rare occurance where a model has an issue with either a photographer or the fact that they have allowed themselves to be photographed and sold as content. In dealing with any kind of content, and no matter who the photographer is, models can sometimes have second thoughts.

We do our best to keep everyone happy, from the people who buy our content, to the photographers we broker for and the models who contact us. We've pulled sets to make models happy, with the understanding that all licenses up until that point are still good. And in a few very rare cases, we've recalled a few sets. With the signed model release, we would still have the right to license these images, but we've found it to be in everyone's best interest to have them pulled. We do not want any of our clients to have to deal with a situation where a model decides to cause trouble, even with their signature on a legal document. And we do our best to make up for it.

southernexposure, you had said, "I just wish that ounique would let people know before this kind of thing happens". We contact our clients immediately if any sort of problem should arise. In your case, this is something we were not aware of. Anytime you have a problem or question about our content or services, feel free to contact me directy, as soon as the issue arrives.

Xstr8guy can vouch for me. Something like this is an unpleasant situation, but I do my best to make up for it. Some things are beyond our control, but I take it upon myself to correct the situation to the best of my ability. I look forward to hearing from you.