Thanks for the reply, southernexposure. No hard feelings at all. I was mostly concerned that you had an issue that I was not able to help you with. My policy is that I treat others the way I want to be treated, and to hear that something happened and that I didn't have a chance to make it right, well, I went into super customer sevice mode. Just wanted to make sure you knew I wanted to help you. Anyway, I still don't know who you are in our system. I can still help you with this (and in fact, I may have been trying to contact you already). Buzz me when you get the chance. Thanks.