Just goto your "My Money" section .. and under invoices see "Please read the news about special invoice 530060 on September 27th 2004"

I got something like $9 back on something they collected for me. Had no idea they had implemented the program until I saw it on my invoice.

The message reads like this

DDEU collected amounts (1 June - 27 August 2004)

Current legislation in some European countries allows the dispute of transactions by a customer and/or their bank. This means that the customer received their money back and a credit (refund) was processed in the Verotel control center. Verotel then contacts the customer directly and attempts to collect the funds on your behalf. Verotel takes 50% of collected amounts to offset collection activity expenses. The balance is paid to you periodically, as funds are collected, on your invoices.