I found it!

There was an extra step... Now I remember, the first time I did it I needed do the second step. So just in case it doesn't work the first time, try the second step of deleting uninstalled files from the objects section.

Here's the whole thread...
http://forums.gaywidewebmasters.com/...&highlight=bmp

Here's the solution...

Here we go for a possible solution..

1. go to tools dropdown
2. go to internet options
3. delete cookies
4. delete files and make sure you check the offline files and then say ok....

that should do it, but if not then:

1. go to tools dropdown
2. go to internet options
3. click on settings
4. view objects
5. delete anything that doesn't say installed

Just tested in on GA's machine and it seems to have worked like a charm

Regards,

Lee