Luke is an absolute champion. I would not survive without him. He answers my silliest little questions, provides me with my server address when I forget and all the things a host does but it's not that he does those. It's how he goes about doing those things. A few words come to mind

Efficient

Reliable

Organised

Available

Responsive

and best of all .....

Reasonably Priced.

Cheers,

Allan