I don't have ticketsclub but it looks like what they'd send out.

I don't think it's a matter of Verotel being for scammers... if someones going to scam your cc# they can do it with any merchant.

Have you tried their live support instead of waiting for an email response? I don't know what their hours are but good to try: http://chat.verotel.com/cgi-bin/connect_merchant.pl