Hi everyone. I just wanted to make a quick announcement here regarding YNOT Payment and the service delays that some of you have been receiving.

I know that some of you applied for YNOT Payment Seller Accounts and have experienced long delays in the processing of your applications. I also know that some of you have emailed questions to the YNOT Payment support teams and have not received timely replies to those inquires. Obviously this concerns me, and I want to assure everyone who has experienced a problem that I am personally working to resolve these concerns right now. Last week I jumped on a plane and flew out to Germany so that I could take a direct look at all customer support procedures, make sure that all existing applicants are taken care or, and where appropriate make changes to our customer support structure. We are making very good progress, and I expect that all outstanding issues will be resolved shortly.

Currently we're replacing our email support system and it will be up in the next 48 hours in the mean time anybody experiencing problems can email me directly at gary@ynot.com.

Anyhow, I just wanted to acknowledge those of you who have experienced delays and assure you that we are working hard to resolve all outstanding issues. Thanks for your patience and understanding, everyone. We
sincerely appreciate all of the support that we have received in launching this new payment service.