By that i mean, do you think a lot of paysite owners are actually losing revenues because they seem to 'care' to much about their customers?

I see threads all the time on message boards about making it easier for members to download/view content, make recurring billing an 'option', lowering prices of a membership, adding more content to keep members rebilling, offering 'free' memberships to customers, adding 'bonus' sites, etc, etc, etc...

Do you think that a lot of these people running paysites that are doing this are actually cutting their noses off to spite their faces?

I mean bottom line is this, we're in the business of selling porn to make money, surely the surfer should be joining our paysites on our terms as paysite owners / business operators, not on their terms?

Your thoughts, do you think we [as an industry] have taken caring about the surfer to the extent where we're pretty much willing to lose money just so long as the surfer/member is 'happy'?

Regards,

Lee