Basschick a reps only obligation regarding knowledge is to know the product and company they are representing. If a rep doesn't have an answer it's their responsibility to find someone who does as quickly as possible. If a rep doesn't know what they're doing then why would you want them posting on boards in the first place?
In Lees post in this thread he specifically said "do you think a lot of reps actually put potential new affiliates off by not participating in more business related threads.." then he goes on to say "there are several people on GWW alone that id never go to if i needed anything business related from the sponsors they are supposed to be repping for because they dont appear to have any business sense from their posts."
So effectively if you're a rep that doesn't post on GWW then he's put off by you and if you're a rep that does post, and don't have what he considers "business sense" then he wont do business with you. You're damned if you do and damned if you don't.
I think this mentality is exactly why some companies don't allow their reps to post often in forums. It's just like Lees take on website tours... the more opportunity you give a potential customer to see something they don't like, the higher your chance of losing that customer. That's why Lee supports one page tours, and that's why most reps keep low profiles on boards.
As I don't have the luxury of having a rep I post on boards myself and have been told by many very successful webmasters (whose sites you'd all know) NOT to post on boards. Some very successful webmaster used to post on boards and no longer do for the very reasons I've stated here.
Just a difference of opinion I guess :heartu:





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