Sorry to hear you've gone through this Bec.

As a result of their actions not only do you miss out on the 50% discount, you also spend the time posting about it and venting, which you should.

Offering a discount to customers is an attempt to keep business, and continue doing goog business. Saying they're SOL because of a few hours time difference does nothing but show how daft the owners are to hire such incompitent personell who don't know how to make customers happy.

Are you going to keep doing business with them Bec?