Is it just me, or are affiliate programs hard to get hold of?

[marcjacob]

i now drop spnsors and avs's etc who dont reply to emails. i now get wound up less. if they cant answer my email they dont want my business. if we all did this, they would soon get their act together or simply go out of business. either way we would have easier to work with companies.

[CorbinFisher_BD]

Sometimes I intentionally don't reply to e-mails, and then that causes the person to get all pissed off and fired up. More often than not I will write the person back to say "Not interested" in a polite way. But sometimes I just don't get around to or feel like it.

I had one person send me a bunch of messages with nothing but "hey". About 8 of those e-mails. No info as to who they were, why they were e-mailing, or anything. Finally they sent a poorly composed, angry e-mail wondering why I'd not responded.

Other affiliates I might not respond to:

- One that, when checking on their site, I find to be running a questionable operation (shady content on the site, stolen content, inappropriate host, so on)
- Unproven, unknown affiliates making unreasonable requests or demands

Another thing I hate is when I do respond right away, but they don't receive it and get all uppity and angry, only to find out my responses had gone in to their spam folder or they'd forgotten what e-mail address they messaged e from so were checking the wrong one, so forth. hehe.

[Paco]

i now drop spnsors and avs's etc who dont reply to emails. i now get wound up less. if they cant answer my email they dont want my business. if we all did this, they would soon get their act together or simply go out of business. either way we would have easier to work with companies.

Cool - I do the exact same to webmasters!

[gaybucks_chip]

No response :turtle:

testing testing one two one two

No surprise there. Maleflixxx people go missing all the time. We waited MONTHS to get a call returned, and the only reason we did was because AJ pestered every single Maleflixx person present at Phoenix Forum.

The commitment to have our product up in May seems like it will finally be honored.... next week.

[gaybucks_chip]

We make our phone number, my ICQ, and an email address available on the Gaybucks site. The emails go into our ticket system, where we can track them and I get a pester email from the system if a ticket is not responded to in so many hours (and then again if it requires further followup.)

Sometimes we're overloaded and it might take time to get whatever the request is taken care of, but we do our best to meet the needs of each affiliate, whether they're sending 1 join a month or 100.

The basic concept of customer service, returning calls and emails, and making sure your affiliate/customer knows you appreciate their business is so incredibly basic, yet it amazes me how few companies really "get it."

[marcjacob]

The basic concept of customer service, returning calls and emails, and making sure your affiliate/customer knows you appreciate their business is so incredibly basic, yet it amazes me how few companies really "get it."

how true. paco if i was one of your webmasters id feel so valued reading your responce.

[basschick]

i don't drop them if ccbill or epoch is paying me. why drop a sponsor who makes you money? email them and then go on with your life till you hear back.

as i said earlier, our best sponsor for two years took a month each time to answer our emails. but they did answer them - full of apology - and their program made us truly excellent sales and rebills.

i now drop spnsors and avs's etc who dont reply to emails. i now get wound up less. if they cant answer my email they dont want my business. if we all did this, they would soon get their act together or simply go out of business. either way we would have easier to work with companies.

[marcjacob]

because it frustrates me. and angers me. if it was a big money maker id have to think hard. to be honest i only tend to contact sponsors when im in the process of deciding if i want to promote them or im a new affiliate for them, after a while i dont really need anything.

[Madame0120]

We make our phone number, my ICQ, and an email address available on the Gaybucks site.

I'd like to thank you Chip for taking the time to personally assist roy with your cash program. He said .. in his ever present Okieness ..

Smart guy .. good catch my Wife.

Atta Girls really stroke my ego.

[Madame0120]

Goodness ... :crazyeyes:

Now I need a Boy Bling Rep ..

Pls say hi to me.

ICQ 206-856-063

YM
dear_madame

[XXXWriterDude]

Yeah, I HATE when people do not reply to my emails in a timely fashion. That's a MAJOR no-no with me. Honestly, the more people keep dicking me around on responses and pushing me aside, the less likely I am to pitch stories on those companies when it comes time to suggest topics for the next issue of the magazine.

My BIGGEST pet peeve, however, is when phone numbers are not included on the contact page for every affiliate program there is.

People might be running their business out their living rooms and wearing their underwear while they're doing it, but the fact remains that it IS a business, and EVERYONE should have the ability to get through to you in order to do said business. That's just the responsibility you shoulder when you start a business. Anything less, to me, is just shady.

[gaybucks_chip]

People might be running their business out their living rooms and wearing their underwear while they're doing it,

With some webmasters, that's a pretty exciting thought. With other webmasters... um well... :eek: :eek: