Quote Originally Posted by jIgG View Post
even walmart is ending this policy, or at least curtailing it to a level

some US stores are compiling databases of customers who are shopping and returning things too often, costing the stores money, and are planning to not allow these customers to shop there or return products

if I m not wrong, there have already been cases where returns have been disallowed because a customer has had too many in x number of months
Gucci does this. I once had a friend who used to tell me how they refused to accept returns from some customers because their purchase to return ration was too high. In one case he had a customer that had a 105% return ratio...when i asked him how that's possible, he said the customer even returned gifts bought for him by others.