Quote Originally Posted by tombarr View Post

It just pisses me off when I know a customer is scamming me and there's nothing I can do about it.. It makes me even more mad when they go straight to chargeback without even making inquiry...at least then i can just refund and not have to deal with the extra penalties or potential for merchant account problems.
What about using a chargeback collections company to make their life miserable? I did a quick search on the web and found a few. They take all your documentation, then go to collections for fraud.