We started out with one..audiovox 6700 (verizon) and now most of our staff use one.

It is a little "large" but we can SSH into servers, it has the largest screen of most PDA/Phones, answer support issues with kayako, use verizon high speed and connnect the phone to be used as a modem to a laptop via USB..and it is also a phone.

Sure, not the best phone and not the best PDA but together we can handle 99% of server and support issues.

Of course, Verizon stopped selling them but you can still get one via EBAY or other places. A new 6800 is suppose to come out soon.

http://reviews.cnet.com/Audiovox_UTS...-31660683.html

http://www.engadget.com/2007/02/09/v...-in-the-flesh/