We were with CCBill at first, as I'm sure most of you have read prior. Then we switched to Epoch. We don't do the primary / secondary stuff. We've dropped CCBill all together.

Anyways, CCBill is very bad at allowing chargebacks. I have a farely large network of 70+ membership sites in a network. We would get members who have purchased a 3 month membership. 60 days would pass with one month left on their membership. By that time they could have watched everything within our sites. And they would want to cancel. CCBill would allow them to create a chargeback. That's just one of the problems that I've had with CCBill.

The second problem that I had with CCBill was declines. I would receive 2-4 declines daily. CCBill would decline for the smallest reason. I would call CCBill via their support numbers, and they could never give me an answer of why they were declined. By that point, I had enough with CCBill but there were other reasons that I had left CCBill.

After finally having enough with CCBill, I dropped them and went to Epoch. Since I have joined Epoch, I have had 1 decline (the customer put in their credit card wrong), and the amount of declines from CCBill have of course dropped dramaticly.

Personally, I would suggest Epoch so much more than CCBill. Above are just some of my experiences.

Just putting in my 2 cents :-)