Quote Originally Posted by hdkbill View Post
Weekly updates, staying in touch with members through weekly newsletters and the blog and we offer a 20% discount on all products for members.

Bill
See thats interesting and, its also part of the reason i started this thread, we dont offer any of that to our members, they never get contacted by us.. EVER... and we dont offer a blog for them to read yet they still retain.

Makes me think there is more to retention than just communicating with members or offering them discounts.

Regards,

Lee