We use ccbill as our primary processor and added Epoch for any ccbill declines about 2 yrs ago. It has worked out great, and gave us about a 7% increase in total revenue . I am on the phone with with ccbill more often for support, and they are always helpful. The few times i have had a question with Epoch i have found them to be very responsive and helpful. as well. I agree with Luke, it's good to see them cracking down on some of these sites with pre-checked cross sells and other hidden charges. It effects all of us, once a surfer has been ripped off, it becomes difficult for him to pull out his credit card again, no matter how much he likes the site.