Boris is a little on the abrupt side, but he's a good guy. I don't think he means to be rude, I just think it's a cultural thing. Next to Fabian, he probably knows more about NATS than anyone else there.

He's probably essentially "telling it like it is" from his perspective, meaning whoever handles Paypal is probably an accountant type who doesn't know Paypal well enough to figure out how to send an invoice. I'd ICQ John and explain the situation, and I'm sure they will find a way to work with you on it.

BTW, I assume people have been reading the thread on GWW from "Nathan, formerly of TMM/NATS" and his new software. I was of the impression that Nathan is Fabian, who is the person who wrote just about all of NATS. Has anyone else confirmed that Fabian is, as the GFY thread says, no longer with TMM/NATS?