Ok, so i have had some ups and down with NATS (TooMuchMedia.com),
but all the bad parts aside, i had a member of staff there who was very helpful if i ever had any problems.
Since starting with NATS, the only way i was able to send card payments was with Paypal. Paypal are a BIG issue with me, and im currently fighting them over fraud charges.
So, Kim, the member of staff who was always great with me, used to send me "payment requests" from paypal, which simply involve filling in your card details and clicking "send" as such, and off the payment went, invoice done.
SO!!!!!!
Over a week ago i get this months invoice.
I straight away sent an email back requesting, AS USUAL, a paypal payment request to get it paid.
I waited 3 days, NO REPLY, and NO REQUEST.
So i sent an email requesting it again.
I waited a few more days, untill today, with no response.
So, a few minutes ago i called up TooMuchMedia, and spoke to a guy called Boris. He spoke to me like i was a piece of DIRT, which wasnt a great start.
He then later told me Kim had LEFT the company so my emails were not being read.. GREAT SUPPORT GUYS, i wonder how many more people are left in the lurch?
BUT HERE IS THE SHOCKING BIT!
Boris, one of their support guys, told me he doesnt have access to the company paypal account, and anyone who does is not QUOTE: "TECHNICAL ENOUGH" to send a payment request to me! He suggested i found a "new" way to pay their invoices.
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Right now im REALLY annoyed. I would love to hear from anyone else who is experiencing similar issues with Too Much Media.
And what would REALLY be great, is a post from John Albright, or another high up member of staff at the company in this thead.
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Some Companies really dont apreciate the business they get!
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