Quote Originally Posted by SebSloPro View Post
CCBill may show you what's happened with your account. However, it does not give the specific reason for it. It just shows you chargebacks and credits, anything relating to the finances of your CCBill.
Sorry that you weren't aware that CCBill tracks all reasons for any credit/refund or void, as well as declines and chargebacks and we can provide detailed reports on the reasons WHY. It is good information that you need to have for your bottom line.
Anytime funds are 'impacted' in your account, we track the source.

It's all available to our clients.